Cloud Operation & Maintenance Engineer (Local)

Cloud Operation & Maintenance Engineer

Job Responsibilities

1. Provide operation and routine maintenance services for the HCS cloud platform.

2. Inquiry Support: Respond to customers’ various questions on HCS platform usage, including resource provisioning, resource monitoring, resource utilization optimization, function availability verification and other related consultations.

3. Troubleshooting: Resolve platform alerts and abnormal issues on HCS, such as virtual machine malfunctions, network anomalies, excessive CPU load, high disk usage and other faults.

4. Implementation Service: Deliver periodic O&M implementation for clients, including HCS platform version upgrade and resource capacity expansion.

Job Requirements

1. Bachelor or above in relevant majors.

2. On-site customer-side O&M working experience; outgoing personality with strong communication skills.

3. Meticulous and responsible at work, equipped with basic communication skills and teamwork awareness to cooperate on daily O&M tasks.

4. Preferred Experience: Practical experience with competing public clouds including AWS, Google Cloud, Tencent Cloud and Alibaba Cloud; on-site resident O&M experience.

Work Location ：Bangkok, Thailand