Cloud Operation Support Engineer

Dear Candidate,

Greetings from Sigma!!

Job Role: Cloud Operations Engineer

Location: Pune

Exp : 3+Interview Mode : (1st round-Virtual+ 2nd round F2F)

BFSI domain experience (Banking domain)

Must Have:- SQL+ AWS+ Kubernetes

Job Description :

• Production support with hands on with like AML/IFM or other product or solution.
• Working knowledge in financial/banking sector on payment related field Zelle Fedwire.
• Knowledge in Dockers/Kubernetes is a plus.
• Building proactive monitoring and alerting services.
• Automating tasks using Ansible, Python, Perl, and other scripting languages.
• Investigating performance and stability issues internally and at client sites.
• Tuning Actimize Platform (AIS and RCM), OS, application servers, and databases for optimal performance.
• Identifying performance bottlenecks and conducting root cause analysis.
• Participating in performance-related design reviews.
• Configuring and optimizing instances and web servers (e.g., adjusting connection limits, request queuing thresholds).
• Providing AWS troubleshooting support across EC2, S3, IAM, ASG, ELB, CFN, VPC, DX, VPN.
• Supporting and implementing infrastructure and application deployments alongside Technical & Operations teams.
• Handling high-severity incidents spanning multiple AWS services.
• Developing scripts and tools to automate AWS resource deployment with minimal manual intervention.
• Driving customer communication during critical events.
• Providing on-call support and working flexibly in a 24x7 shift environment.

Puja Choudhary

[email protected]

 (Talent Acquisition)