Cloud Operations Engineer

Role & responsibilities

• Architect and Optimize Cloud Infrastructure: Design scalable, secure, and cost-effective cloud solutions on AWS to support enterprise SaaS platforms.
• Automation and CI/CD: Drive automation initiatives using Infrastructure-as-Code (Terraform), CI/CD pipelines (GitHub Actions), and deployment tools (ArgoCD).
• Observability and Reliability: Implement monitoring, logging, and observability frameworks for distributed systems using OpenTelemetry and related tools.
• Cross-Functional Collaboration: Work closely with product, engineering, and security teams to ensure platform reliability, performance, and compliance.
• Leadership and Mentorship: Mentor junior and mid-level engineers, contribute to cloud strategy, governance, and best practices.
• Incident Management: Lead incident response and root cause analysis for complex infrastructure issues, ensuring minimal downtime and rapid recovery.

Required Qualifications

• Bachelors or Master’s degree in Computer Science, Information Technology, or related field.
• 6+ years of experience in cloud infrastructure and DevOps.
• Hands-on expertise with AWS and Infrastructure-as-Code (Terraform).
• Proficiency in CI/CD pipelines (GitHub Actions, Jenkins) and deployment automation tools (ArgoCD).
• Strong experience with containerization and orchestration (Docker, Kubernetes).
• Experience implementing monitoring and logging for distributed systems using OpenTelemetry.
• Proven hands-on experience troubleshooting and resolving complex issues in production environments, with strong diagnostic and root cause analysis skills.
• Strong scripting skills in Python and Bash for automation.
• Excellent analytical problem-solving, communication, and team collaboration skills.
• Hands-on experience designing, integrating, or operating AI-driven DevOps agents for use cases such as CI/CD automation, incident triage, infrastructure operations, or remediation.
• Demonstrated experience improving the overall developer experience by simplifying workflows, reducing delivery friction, and enhancing internal platforms, self-service tooling, and automation.
• Experience building self-healing infrastructure using DevOps agents that detect anomalies, diagnose root causes, execute and validate automated remediation, and apply appropriate guardrails or human approvals for high-risk production changes.

Preferred Qualifications

• Solid understanding of networking, security, observability, and high-availability architectures.
• Familiarity with service mesh and cloud-native design patterns.
• Familiarity with SRE practices (DORA metrics, uptime, MTTR).
• Exposure to compliance frameworks (SOC 2, HIPAA) and cloud cost optimization strategies.
• Contributions to cloud architecture standards, documentation, or technical communities.
• Knowledge of static code analysis tools (SonarQube, GHAS) and security practices (DAST, SAST).
• Experience supporting financial technology or procurement platforms.