Cloud Operations Engineer – Manila / Cebu

About the role

You'll help keep cloud and infrastructure environments reliable, secure, and running efficiently, working with multi-cloud environments and partnering with SRE and engineering teams to improve the reliability, performance, and efficiency of critical systems.

Key responsibilities

• Manage and support AWS and multi-cloud environments, including troubleshooting and performance optimization
• Work closely with SRE, engineering, and cross-functional teams to resolve technical issues and improve operations
• Take ownership of escalated technical concerns involving infrastructure, systems, and cloud services
• Support CI/CD, DevOps, automation, and deployment initiatives
• Work with technologies such as Kubernetes, Git/GitHub/GitLab, Jenkins, Artifactory, and similar DevOps platforms
• Create documentation, reports, and operational insights that help teams work more effectively
• Recommend improvements to cloud architecture, reliability, and operational processes
• Lead or contribute to engineering projects that improve technical excellence

About you

• 3+ years of hands-on AWS experience
• Experience with at least one other public cloud platform, such as Azure or Google Cloud
• Experience working with DevOps and CI/CD practices in cloud, hybrid, or private infrastructure environments
• Hands-on experience with Kubernetes and modern DevOps tools
• Strong troubleshooting and systems administration skills
• Experience supporting customers, users, or internal teams on cloud, infrastructure, or platform-related issues
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field