Cloud Professional Services Solution Architect (Presales)

Key Responsibilities

1. Cloud Professional Services Market & Industry Insight (20%)

-          Continuously monitor and analyze “cloud professional services market trends”, including hyperscaler offerings, regional demand shifts, and emerging technologies (AI/GenAI, data modernization, cloud-native, FinOps).

-          Translate market intelligence into “actionable go-to-market strategies” and differentiated service offerings for the APAC market.

-          Benchmark our professional services portfolio against competitors and identify gaps, white spaces, and opportunities for differentiation.

-          Provide regular market insight briefings to sales, delivery, and leadership teams.

2. Cloud Professional Services Presales Solution Design & Bidding Support (50%)

-          Lead technical discovery workshops with clients to understand their business objectives, current infrastructure, application landscape, and cloud adoption goals.

-          Design end-to-end cloud professional services solutions covering “migration, application modernization, cloud-native development, data & analytics, DevOps, security, and managed services”.

-          Develop and own the technical solution design, architecture blueprints, and value proposition for each opportunity.

-          Lead and support the “bidding and tender process”, including:

·       Responding to RFPs, RFIs.

·       Writing Statements of Work (SOWs), technical proposals, and solution documentation.

·       Collaborating with delivery teams to estimate effort, resource requirements, timelines, and pricing.

·       Ensuring bid compliance with client requirements and internal governance.

·       Define and oversee Proof of Concepts (PoCs) and pilot engagements to validate technical feasibility and demonstrate business value.

·       Serve as the technical point of contact during client negotiations and clarifications.

3. Cloud Professional Services Opportunity & Market Development (30%)

-          Proactively identify and develop new “cloud professional services opportunities” with existing clients, new logos, and ecosystem partners (hyperscalers, ISVs, SIs).

-          Build and maintain strong relationships with client stakeholders (CIOs, CTOs, Enterprise Architects, IT Managers) to position our services as the preferred choice.

-          Collaborate with teams to co-develop opportunities, access funding programs, and align on joint go-to-market initiatives.

-          Develop account-level cloud adoption roadmaps and service penetration strategies.

-          Support marketing activities such as webinars, industry events, and thought leadership content to generate demand for cloud professional services.

-          Drive pipeline growth by converting market insights and client relationships into qualified opportunities.

Required Qualifications

-          Experience: 5+ years in IT, with at least 3 years in a “Presales, Solutions Architecture, or Cloud Consulting” role focused on professional services or equivalent talent good industry experiences.

-          Cloud Expertise: Strong technical knowledge of at least one major public cloud platform. An industry-recognised professional-level cloud certification is highly preferred.

-          Domain Knowledge: Proven experience in cloud migration, application modernization, cloud-native architecture, DevOps, and managed services.

-          Bidding & Proposal Experience: Demonstrated experience leading RFP/RFI responses, writing SOWs, and scoping professional services engagements.

-          Commercial Acumen: Understanding of professional services pricing models (T&M, Fixed Price, Managed Services) and ability to balance technical solutioning with commercial viability.

-          Communication: Excellent presentation, negotiation, and stakeholder management skills, with the ability to engage both technical and business audiences.

Preferred Skills

-          Have good cloud experience in mainstream cloud vendor or equivalent experience.

-          Hands-on familiarity with Infrastructure-as-Code (Terraform, CloudFormation etc).

-          Experience with data modernization, Data Lakes, or GenAI/AI solutioning.

-          Knowledge of cloud security and compliance frameworks (e.g., PDPA, MAS TRM, ISO 27001).

-          Prior experience in Malaysia or Southeast Asia market.

Success Metrics (KPIs)

-          Win Rate: Percentage of qualified opportunities converted to closed-won deals.

-          Deal Size: Average Total Contract Value (TCV) of professional services engagements.

-          Pipeline Generation: Number and value of new opportunities developed through market development activities.

-          Bid Quality: Accuracy of effort estimation vs. actual delivery; compliance and timeliness of submissions.

Why Join Us?

-          Regional Impact: Shape cloud transformation journeys for leading enterprises across APAC.

-          Cutting-Edge Tech: Work with the latest cloud, data, and AI technologies from top hyperscalers.

-          Growth Path: Clear Presales professional service solution roles promotion routine.

-          Culture: customer centric and more focus we have "A collaborative, innovation-driven environment with rich in learning and certification."