Cloud Server Operation Engineer

Centific Global Solutions is a leading information and communication technology company dedicated to delivering innovative IT support and help desk solutions. We pride ourselves on providing exceptional service to our clients whilst maintaining a collaborative and supportive workplace culture. Our team of skilled professionals is committed to solving complex technical challenges and ensuring seamless operations for businesses across various sectors.

This is a Cloud Server Operations Engineer role responsible for maintaining, troubleshooting, automating, and supporting large-scale Linux-based cloud infrastructure and networking environments , with a strong emphasis on operations, incident response, and infrastructure reliability.

Key Responsibilities

• Support cloud infrastructure deployment with internal teams and cloud vendors.
• Reinstall, reboot, and maintain Linux/cloud servers and bare-metal systems.
• Troubleshoot server, network, hardware, and cloud infrastructure issues.
• Monitor infrastructure health, alerts, and asset utilization.
• Handle incident management and participate in on-call support rotations.
• Maintain operational records, tickets, repair logs, and tracking systems.
• Develop automation scripts and operational tools using Shell/Bash or Python.
• Improve operational processes and standardization.
• Troubleshoot networking issues involving TCP/IP, VLAN, DNS, IPv6, and routing.
• Support cloud fleet operations, performance management, documentation, and reporting.

Required Skills & Experience

• Bachelor's degree in Computer Science, Engineering, or related field.
• Experience in cloud, server operations, or data center environments.
• Strong Linux administration and troubleshooting skills.
• Knowledge of cloud platforms such as:
• Amazon Web Services (AWS)
• Google Cloud
• Oracle
• Microsoft
• Experience with OS provisioning technologies (PXE, iPXE).
• Ability to write Shell/Bash and Python scripts.
• Familiarity with automation tools:
• Ansible
• Terraform
• GitLab CI/CD
• Strong networking knowledge (TCP/IP, VLAN, DNS, IPv6).
• Experience with monitoring, operational tooling, and incident management.

Nice-to-Have Skills

• Large-scale cloud fleet operations.
• GPU infrastructure support.
• Firmware lifecycle management.
• RDMA networking experience.