Cloud Support Engineer (L2)

• Provide 24x7 managed services support across AWS and Azure workloads.
• Ensure strong incident hygiene and timely resolution of technical issues.
• Collaborate with cross-functional teams to resolve complex technical problems.
• Develop and implement process improvements to enhance efficiency and effectiveness.
• Stay up-to-date with the latest technologies and trends in cloud computing.
• Participate in on-call rotations and contribute to the development of best practices.

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