Cloud Systems Engineer

Description:

Knight Federal Solutions is a trusted provider to industry leading prime contractors, the Department of Defense and the Intelligence Community. We have established a company culture that supports our employees, their families and the communities in which they live and work. When you join our team you belong to a group of people that work hard, strive for greatness and care about people.

Our hard work is evident in everything we do. Whether it be supporting large government programs in the areas of Simulation and Training, Information Technology, Intelligence or Engineering we always strive to be the best. It is for this reason that we have been recognized as a World Class Team Supplier by Northrop Grumman and were also named one of Florida’s fastest growing companies by Inc. Magazine.

As Knight Federal Solutions continues to grow, we look forward to hiring the best and the brightest to join us in our success!

Cloud Operations Engineer

Clearance: TS/SCI

Location: Colorado Springs, Colorado

Travel: 10%

Shift: Normal 0800 - 1600

Role Responsibilities:

• Serve as the primary escalation point for the service desk, tackling complex troubleshooting for applications, virtual workspaces, network and performance issues, and a variety of service requests
• Administer and maintain Windows systems, leveraging technologies such as PowerShell Desired State Configuration (DSC) and Group Policy Objects (GPO), and manage software bundles for diverse virtual desktop environments
• Oversee Kubernetes clusters in a private-cloud setting, including ongoing maintenance, troubleshooting, and incident response
• Deploy and maintain both commercial and custom software using AWS Cloud Services (EC2, EKS, S3, Workspaces, and more), ensuring proper snapshot management and system reliability
• Collaborate closely with Cyber Security and Engineering teams to optimize cloud solutions and support DevOps continuous improvement initiatives
• Analyze and support systems engineering functions for new system development, critical enhancements, and patching, all in line with established system engineering and configuration management processes
• Automate routine operational tasks and maintain automated job schedules to drive efficiency
• Use Jira to track Tier 2 issues and communicate ongoing work and status updates with customers

Requirements:

Basic Requirements:

• Bachelor’s degree in computer science, cybersecurity, or a related field and 2+ years of relevant experience — or, if you don’t have a degree, we welcome candidates with 5+ years of directly related experience
• At least 1 year of hands-on experience with Kubernetes and Docker
• 1+ year of experience working with AWS Cloud services
• Ability to meet DoD 8570 IAT II requirements (Security+ or higher certification)
• Comfortable working in both remote and on-site environments
• Willingness to complete a Counterintelligence Polygraph if required
• Excellent communication skills
• A strong ‘customer first’ mindset

Desired Qualification:

• 2+ years of hands-on experience scripting with Python and Bash
• 2+ years of experience working in Agile environments
• 2+ years of leadership experience in a relevant technical area
• Technical certifications are a big plus, especially AWS Cloud Practitioner or Certified Kubernetes Administrator (CKA)

PHYSICAL REQUIREMENTS: Physical requirements may include, but are not limited to, lifting, ascending, and descending stairs, climbing, extended sitting or standing, to various degrees.

Knight Federal Solutions provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information or any other protected classification.