Cloud Tech Support Engineer

Who you are

• Computer Science/Telecommunication Networks or Software Engineering background (this work will involve utilizing existing in-built tools and creating new tools/utilities that can talk to Wasabi Cloud)
• Desire to diagnose, research, reproduce, and report defects, working closely with R&D (this work will involve testing our storage service with third-party storage applications and working with our customers on their storage-related use cases)
• Support our partner engineering team by validation interop between Wasabi and hundreds of third-party software applications using APIs & SDKs
• Familiarity with AWS S3/Cloud storage
• Understanding of Linux and networking protocols such as HTTP, TCP/IP, DNS, TLS
• Currently residing in Massachusetts, Boston Metro preferred
• Ability to work 40hrs per week in a hybrid structured model
• Master's degree preferred

What the job involves

• Wasabi Technologies Inc. is seeking for an enthusiastic candidate who has a software
• Engineering background and interest to join our exciting team for a period of 6 - 8 months co-
• Op term from January – August 2027
• The position reports to the Director, Technical Support Engineering, and will work closely
• With our Support Team, the Product Team, Development & QA Teams, and other Co-ops
• Help our enterprise customers integrate their applications with Wasabi
• Assist our partners in successfully deploying Wasabi into their customer environments
• Explore the inner workings of the S3 protocol and how it communicates with Wasabi’s services
• Engage with Wasabi sales and development engineers worldwide to enhance our service

Benefits

• Remote First
• Health Insurance
• Vacation & Time Off
• Financial Benefits & Retirement
• Parental Leave
• Professional Development