CloudOps Collaboration Engineer (Microsoft 365 -SharePoint & Teams)

CloudOps Collaboration Engineer (Microsoft 365 - SharePoint & Team)

Are you looking for a hands-on technical role focused on collaboration platforms and digital workplace technologies?

The SRA are looking for a CloudOps Collaboration Engineer to support and develop our Microsoft SharePoint Online and Microsoft Teams platforms, ensuring they remain secure, governed and aligned to business needs.

The role

This is a senior engineering role within the team reporting to the Infrastructure Manager as part of the IT Operations function within the IT Department. You will take responsibility for the administration, governance and continual improvement of the organisation's SharePoint Online and Microsoft Teams platforms, acting as the specialist subject matter expert for these services.

You will work with key IT and business stakeholders to ensure the collaboration platforms are configured and governed in line with organisational policies and standards. You will be responsible for maintaining platform health, implementing approved changes, developing guidance and documentation, and supporting secure and effective collaboration across the organisation.

You will also play a key role in driving platform improvements, introducing new features in a controlled manner, analysing operational trends and sharing knowledge across the wider IT team to enhance supportability and user experience.

What is in it for you:

• Take ownership of key Microsoft 365 platform in shaping and developing SharePoint Online and Microsoft Teams

• Collaborate with various experts across Cloud Operations, IT Security, Governance and Digital Workplace team which broadening your experience in diverse team.

• Innovate and develop an Evergreen / continual improvement culture and environment

• Grow your Microsoft 365 expertise through valuable exposure to modern Microsoft technologies and collaboration services.

• After completion of probation period, you will have an additional 3% of annual basic salary to choose the benefits that best suit your lifestyle and personal situation. Further details are available on our Staff Benefit page.

• Benefit from pension scheme in which we will contribute 1½ - 2 times your contribution, up to 12.25%. If you contribute 7%, you will enjoy the maximum combined contribution of 19.25%.

• Enjoy flexible hybrid working, with up to two days a week in the Birmingham office and the rest working from home

What we are looking for:

• Demonstrable experience administering Microsoft SharePoint Online and Microsoft Teams in an enterprise environment.
• Robust understanding of SharePoint site architecture, permissions, inheritance and information structures.
• Practical experience managing Microsoft Teams configuration, policies, membership and lifecycle management.
• Experience implementing and enacting governance for collaboration platforms, including sharing, access and lifecycle controls.
• Microsoft Certifications MS-102 Microsoft 365 Administrator/MS-700 Microsoft 365 Certified Teams Administrator Associate or similar.
• Proficient analytical, troubleshooting and problem-solving skills, with the ability to diagnose complex platform issues and identify remediation actions.

Useful and additional information

There is a role profile attached at the bottom of this advert which details the essential knowledge, skills and experience needed for this role.

All our interviews are being conducted virtually. If you are successful, a member of the team will be in contact to let you know the next steps.

This is a hybrid role and will be based in our Birmingham office 1 to 2 days a week, and from home the rest of the week.

If you have any questions that aren't answered in the advert, or on our website, please contact us via:

To apply

Click 'Apply' to complete the online application form and upload your CV, explaining how you meet the requirements in this advert and the attached role profile. You must also upload a cover letter of no more than two pages that addresses each point below , using specific examples from your career and relevant projects or cases you have handled.

1. Your hands-on experience of administering Microsoft 365 technologies , particularly Microsoft Teams, SharePoint Online and related collaboration services.
2. Recent BAU and project work you have delivered that demonstrates continuous improvement, service enhancement, platform optimisation or stronger governance.
3. Your experience of governance, security and compliance within collaboration platforms, including permissions management, sharing controls, lifecycle management and information protection.
4. Examples of stakeholder engagement, including working with technical teams, business users, project teams or senior stakeholders to achieve successful outcomes.
5. One achievement you are particularly proud of that demonstrates measurable value, an improved user experience or enhanced platform capability.

To find out more about the recruitment and selection process and how to make the most of your application, please visit the SRA jobs pages.

Once you are shortlisted to interview, our member of the team will in contact with you the Interview and assessment details

Closing date for applications is 30 October 2026 at 12:00.