CloudOps Engineer

Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.

As CloudOps Engineer at our Stockholm office, you will manage and drive change in a modern, mostly cloud-based IT environment, covering servers, storage, micro services, networking, and end-user computing. The role also spans SaaS services, identity and access management, cyber security, enterprise mobility, vendor and supplier engagements, and procurement. Under broad direction, you will design and oversee upgrades, new installations, integrations, operations, and troubleshooting across Dev, Test, and Production environments.

CULTURE OF COLLABORATION

We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.

WHAT YOU WILL DO

As CloudOps Engineer your main contribution will be to keep our network, cloud and endpoint services secure, stable and available, and to help move our remaining on-premises workloads to the cloud. You will report to the Infra Operations Manager. You will play a vital role in delivering a reliable, secure, and automated IT foundation for the business by:

• Configuring, maintaining, and troubleshooting network infrastructure across offices, stores, and warehouses, as well as networking in our public cloud environments
• Planning and executing network changes and upgrades, monitoring performance and capacity, and carrying out root cause analysis on recurring faults
• Administering our endpoint management platform and cloud identity services, including device compliance, application deployment, conditional access, and single sign-on
• Operating compute, storage, and micro services in a cloud-first hybrid environment, together with our collaboration and productivity services, including backup and restore
• Maintaining security compliance across networks, servers, and endpoints through patching, threat protection, hardening, and certificate management
• Contributing to the migration of remaining on-premises workloads and services to the cloud, and to the decommissioning programme running until end of 2027
• Taking part in Incident, Problem, and Change Management, acting as escalation tier for network operations, security operations, and customer support
• Developing scripts for automation and monitoring, and keeping documentation and configuration data accurate in our ITSM platform
• Collaborating with development, service delivery, and business teams to keep critical systems available around the clock, including taking part in the on-call rotation and travelling to sites when required

WHO YOU ARE

You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and you embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.

Specific personal qualities for this role:

• Strong interest in networking, with the curiosity to understand how traffic actually flows
• Structured and methodical, working from symptoms to root cause when troubleshooting
• Comfortable owning changes in a production environment, planning carefully and communicating impact before acting
• An automation mindset, preferring to script a task once rather than repeat it manually
• Security aware, treating compliance and hardening as part of daily work
• Self-motivated and able to prioritise independently in an environment that is actively modernising
• Calm under pressure, keeping quality and communication up during incidents
• Able to explain technical matters clearly to non-technical colleagues

Specific experience and knowledge for this role:

• Degree in computer science or equivalent experience
• 2 to 4 years' experience within IT operations, infrastructure, or network operations
• Solid hands-on experience with network administration, including TCP/IP, routing, switching, VLANs, DNS, VPN, firewalls, and wireless
• Experience with networking in at least one major public cloud platform, including hybrid connectivity
• Hands-on experience with Windows MDM through Microsoft Intune, including enrolment, compliance policies, and application deployment, as well as management of mobile devices
• Experience with Windows Server administration and virtualisation
• Working knowledge of IT security practices, including threat protection, vulnerability management, and certificate management
• Scripting skills for automation and monitoring, for example PowerShell, and familiarity with CI/CD and infrastructure as code
• Experience working with ITSM processes for Incident, Problem, and Change Management
• Fluent in English

What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.

We may perform background checks for this position.