Club Manager

An established organisation in the golf, leisure and hospitality industry is seeking an experienced Club Manager to lead its overall club operations in Melaka. This senior leadership role is responsible for driving operational excellence, enhancing member and guest experiences, managing a multidisciplinary team and supporting the overall commercial performance of the Club.

Responsibilities

• Oversee the overall day-to-day operations of the Club and ensure smooth operations across all functions.
• Lead and manage a multidisciplinary team covering club operations, golf and sports, facilities, administration, housekeeping and maintenance.
• Manage relationships with members, guests, corporate clients, business partners and other key stakeholders.
• Oversee golf operations, tournaments, competitions, corporate events and other Club activities.
• Monitor financial performance, including budgeting, revenue, operating expenses and cost control.
• Develop initiatives to improve membership retention, customer satisfaction, Club utilization and revenue.
• Identify new business opportunities across membership, golf, F&B, events and other Club facilities.
• Identify operational issues and implement appropriate corrective and improvement measures.
• Ensure compliance with company policies, Club rules, safety standards and applicable statutory requirements.
• Support Management in developing and implementing business and operational strategies.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, Golf Management, Sports Management or a related field.
• Relevant management experience in a golf club, country club, resort, hotel, hospitality, sports or leisure environment.
• Proven experience managing multiple departments and a sizeable workforce.
• Strong knowledge of club operations, hospitality and facilities management.
• Strong leadership, people management and stakeholder management skills.
• Willing to work on weekends, public holidays and evenings when required.