Cluster Head

About the role

Ensure manpower requirements are complete with qualified, skilled, and competent organic personnel and third-party service providers for concierge, housekeeping, engineering, finance and security services. Maintain professional and healthy working relationships with customers, partners, and team.

Key responsibilities

• Build, maintain, and update 201 files/records and database system of customers using the corporate iFAE system
• Conduct weekly inspections together with the Building Engineer and Housekeeping Supervisor
• Lead the Building Engineer in ensuring Engineering Services prescribed in the Service Level Agreement Standards, all written contracts, and 52-Week Engineering Calendar are delivered by the Service Provider
• Comply with government regulations on technical regulatory requirements and engineering-related activities
• Maintain efficiency and operability of equipment and property assets at all times

About you

• Bachelor's/College Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Others), Finance/Accountancy/Banking or equivalent
• At least 3-5 years of working experience in the related field
• Experience in property management, project management, commercial management, construction, and customer service is a plus
• Computer literate
• Good communication skills and able to deliver well with clients and/or customers
• Fast learner, customer-oriented, with supervisory/managerial skills
• Skills to monitor and control technical and financial aspects of management
• Fluent in English
• Willing to be assigned in Cebu (Lapu Lapu City)

About us

First Oceanic Property Management (FOPM) is the property management arm of the Megaworld Group of Companies. We oversee the largest and most diverse pool of property assets all over the Philippines with more than 6.4 million square meters of residential and office floor spaces, sheltering over 100,000 residents and providing BPO/office work spaces for more than 200,000 office employees.