Cluster Head

Job Description Cluster Head (Real Estate)

Position: Cluster Head

Department: Sales

Industry: Real Estate

Location: MMR

Job Summary

We are seeking an experienced and result-oriented Cluster Head to lead and manage multiple real estate projects and sales teams across MMR . The role involves driving sales performance, achieving revenue targets, developing business strategies, managing channel

partners, and ensuring operational excellence across all projects within the cluster.

Key Responsibilities Sales

• Drive sales revenue and achieve cluster-wise business targets.
• Develop and implement sales strategies to maximize project bookings and revenue.
• Ensure optimum return on investment (ROI) for each project/site through effective sales planning and resource allocation.
• Track project performance metrics and recommend corrective actions to improve profitability.
• Analyse sales trends, market demand, and site performance to drive business growth.
• Implement initiatives to reduce attrition and improve team stability.

Team Management

• Lead, mentor, and motivate Sales Managers, Team Leaders, and Sales Executives.
• Set performance goals and conduct regular reviews.
• Ensure continuous training and development of team members.
• Build a high-performance sales culture across the cluster.
• Support the team in negotiations and closure of high-value transactions

Channel Partner Management

• Develop and maintain strong relationships with channel partners, brokers, and consultants.
• Organize partner engagement activities and business meets.
• Drive sales through channel partner networks.

Customer Relationship Management

• Ensure a superior customer experience throughout the sales journey.
• Address escalations and resolve customer concerns effectively.
• Monitor customer satisfaction and retention.

Operations & Reporting

• Track sales performance, inventory movement, and conversion ratios.
• Prepare and present MIS reports, forecasts, and business updates to senior management.
• Ensure compliance with company policies and regulatory requirements.

Key Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• MBA preferred.
• 10-15 years of experience in real estate sales, with at least 3-5 years in a leadership role.
• Strong understanding of residential, and luxury real estate markets.
• Proven track record of achieving and exceeding sales targets.
• Excellent leadership, negotiation, and stakeholder management skills.
• Strong analytical and decision-making abilities.