Cluster Head

Roles and Responsibilities

• Manage a team of Relationship Managers (RMs) to achieve business targets and growth.

• Major focus on TPP Products (insurance & others). While brokerage & MTF is there (it is mostly autopilot)

• Oversee daily operations, ensuring efficient use of resources and effective communication among team members.

• Develop and implement strategies to increase sales revenue, improve customer satisfaction, and enhance market presence.

• Foster strong relationships with clients through regular meetings, calls, and emails to identify their needs and provide tailored solutions.

• Ensure compliance with regulatory requirements, internal policies, and industry standards.

• Ensure manpower planning across all branches under purview (either by retention / hiring / portfolio optimization)