Millennium Hotel and Resorts UK
Cluster HR Manager
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Silverstone, Towcester NN12, UK
Work mode:
Onsite
Published on:
21 September 2026
What they need
Millennium Hotels and Resorts is looking for a Cluster HR Manager who will play a key role in providing support across the department while managing the day-to-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and well-being.
Based at either Copthorne Slough or Copthorne Gatwick, and responsible for both hotels, you will build and maintain trusted relationships with key stakeholders and provide sound, expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life-long memories.
Cluster HR Manager responsibilities:
- Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases
- Assist Managers with recruitment needs ensuring the best on boarding experience for new starters
- Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands.
- Organise and promote employee engagement initiatives throughout your business areas
- Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships.
- To keep up to date with best practice, personal development and legislation
- Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise.
- Support in the effective communication strategy for employees.
- Drive the employee lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support.
The ideal candidate for this position will have the following experience and qualifications:
- Proven experience in Human Resources management
- Strong leadership skills with the ability to inspire and develop a high-performing team.
- Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.
- Thorough knowledge of employment laws, regulations, and best practices.
- Exceptional problem-solving and decision-making abilities.
- Collaborating with peers across a matrix HR structure
In return we offer:
- HOD Bonus
- Travel Allowances - £5,000 p.a.
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 140+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
#COPCaterer
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