Cluster IT Manager

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all-Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym and spa.

• Multi-Property Infrastructure: Manage and maintain servers, LAN/WAN networks, Wi-Fi, telephony (PABX/IPTV), and endpoint hardware across all cluster locations.

• Hospitality Systems Support: Oversee core hotel software including Property Management Systems (PMS), Point of Sale (POS), door-lock integrations, and booking channels.

• Cybersecurity & Compliance: Enforce data security policies, disaster recovery plans, system backups, and PCI-DSS compliance.

• Vendor & Budget Management: Handle technology procurement, manage third-party service contracts, and draft IT capital expenditure budgets.

• Education: Bachelor’s degree or Diploma in Information Technology, Computer Science, or Hospitality Management.

• Experience: 3 to 5+ years of IT management experience, ideally handling multi-property or chain hotel environments.

• Technical Skills: Strong background in Windows/Linux server administration, network routing, firewalls, and cloud-hosted systems.

• Soft Skills: Multi-tasking, crisis management, vendor negotiation, and cross-departmental communication

WHY WORK FOR ACCOR

• Employee discounted rates at Accor hotels worldwide

• Develop your talent through Accor’s learning programs.

• Opportunity to grow within your property and across the world!

• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.