Cluster Manager - Cagayan De Oro

Bruno’s Services Corporation, a renowned full-service barbershop brand with over 35 years of experience, continues to set the standard in premium grooming for men of all ages.
At Bruno’s Barbers, we take pride in delivering a classic yet relevant grooming experience built on quality, reliability, and style. We are looking for a Cluster Manager who will lead our business to new heights of excellence.

Qualifications
 With pleasing personality and good work ethics
 Bachelor’s degree in Business Administration, Operations Management, Hospitality
Management, Airline Cabin Management
 With 2-5 years of progressive leadership experience in retail, grooming, hospitality, or service operations
 Proven track record in multi-store management, service quality assurance, and team
development
 With excellent written and verbal communication skills
 With strong leadership and people skills
 Must be proficient in various office (ie. Slack, Microsoft Office) and operations software
 Analytical, strategic, dynamic, result-oriented, organized with excellent problem-solving,
decision-making and negotiation skills

Job Purpose
To ensure the efficient operation and profitability of assigned branches by leading and developing staff,
optimizing business processes, delivering exceptional customer service, and achieving organizational
goals, while maintaining brand standards and supporting the company’s growth strategy.

Key Responsibilities
Customer Experience & Brand Alignment
o Ensures service excellence and customer satisfaction across all service touchpoints.
Operational Leadership
o Oversees the over-all operations of stores ensuring consistency in service quality, cleanliness, ambiance, and overall customer experience
People Management & Training

o Provides leadership and guidance to employee and independent contractors to ensure high performance and accountability.
Compliance & Safety
o Ensures compliance with all government regulations governing the conduct of the business.
o Enforces strict health, safety, and hygiene protocols to protect employees, independent
contractors and customers.
o Mitigates operational risks through preventive measures and proper crisis management
procedures

Work Setup
 Full-time position, Willing to handle Davao and Gensan branches
 Must be willing to travel Metro Manila for Training

Pay: From Php30,000.00 per month

Application Question(s):

• Availability to Start?
• Salary Expected?

Education:

• Bachelor's (Preferred)

Experience:

• Operations Manager: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person