Cluster Manager

Cluster Manager

RESPONSIBILITIES

Sales and Marketing

• Responsible for achieving revenue and business targets of multiple centers

• Conducting marketing campaigns to boost brand visibility and generate leads

• Ensure leads are properly followed up and converted

• Ensure high quality customer experience

• Maintain relationships with corporates and other institutional customers

Operational Management

• Supervise operations of multiple centers

• Train and support center heads, coaches, guest relations executives and support staff.

• Ensure proper rostering, attendance, and shift planning for the centers

• Monitor facility maintenance and equipment requirements at all centers

• Plan and ensure smooth conduction of tournaments and other events

Reporting and Coordination

• Prepare and send weekly/monthly reports on revenue, expenses and issues

• Maintain accurate documentation for center operations, HR and accounts records

• Monitor and enforce compliance to company policies and processes.

• Coordinate with all the corporate teams for efficient and effective functioning of the centers

• Coordinate with partners, landlords and other stakeholders

KEY COMPETENCIES

• Should have at least 3 years of managing multi location operations

• Strong leadership and people management skills

• Excellent written and oral communication skills in English, Hindi and Telugu

• Self-driven with strong adherence to deadlines

• Should be energetic with a passion to learn and grow

• Willingness to travel across centers in the assigned cluster.

• Experience in fitness and sports industry is an added advantage

Work Mode :

Full-time

Job :

Sports Gaming

Location :

Hyderabad

Years of Experience :

5 -10

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.