Cluster Manager - Professional Loans

Job Purpose

This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties and Responsibilities

Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insuranceCreating a strong compliant sales culture across the channel to drive acquisitions, profitability and employee development.Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback suggestions to the RSM.Ensure implementation of promotional plans contests and suggesting new and innovating promotion plan for the area of work.Retaining high performers and replace poor performers Ensuring highest levels of employee relationship, motivation engagement to drive results high levels of employee satisfaction. Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings are done on time and in an effective manner.Effectively engage Operations Risk teams to understand and contribute to overall processes profitability across locations.Managing Collections of the acquired portfolio.Handling customer grievances if any

Required Qualifications and Experience

Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.