CMA I

The Certified Medical Assistant I (CMA I) in the Primary Care and Specialty Clinics provides essential technical, administrative, and clerical support services to licensed physicians in compliance with Sections 2070 & 2071 of the California Business and Professions Code and Title 16 of the Medical Practice Act. This role supports efficient clinic operations while delivering high-quality patient care in accordance with state regulations.

Professional Duties

• Perform non-invasive routine support services under the supervision of a licensed Provider in an office or clinic setting.
• Perform electrocardiograms in accordance with established policies and procedures and as ordered by the Provider.
• Administer medication, as ordered by the Provider, following the established policies and procedures and in accordance with the seven rights of medication administration. A licensed provider must verify correct medication and dosage prior to administration by the Medical Assistant. Documents all medications administered in patient’s electronic health/medical record (EHR/EMR).
• Review charts for test results for previously ordered diagnostic testing on a daily basis. Immediately informs the Provider of any critical test results.
• Review patient charts prior to their scheduled visit and obtain any missing reports, test results, or any other documentation needed prior to the patient’s scheduled visit.
• Maintain quality control office files and participate in quality control activities, such as but not limited to: medication outdate check, refrigerator temperature check, glucometer control check, etc.
• Administer tests per Provider orders.
• Assist with requesting lab and/or diagnostic tests as ordered by the Provider. Complete appropriate lab/test requisition and/or referral documentation timely and accurately.
• Assist with the coordination of patient care throughout the continuum of care.
• Triage and document patient calls in electronic medical/health record (EMR/EHR) in accordance with established policies and procedures. Immediately notify a Provider of any critical information regarding patient's health.
• Perform other duties as assigned.
• Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience
• Be knowledgeable about your job so that you can serve others effectively
• Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help
• Assume a neutral position and suspend judgment of others
• Address customers as Mr., Mrs., or Ms. until invited to do otherwise. Never use terms of endearment such as hon, dear, sweetie, etc.
• Be accountable for your work

Qualifications

• High School diploma or equivalent required. Graduate of an accredited Medical Assistant program required.
• Certified Medical Assistant Certification required.
• 1 year of recent experience in a physician’s office, clinic, preferred.
• Knowledge of Medical Terminology, preferred.
• Detail oriented and organizational skills.
• Ability to effectively communicate with individuals within all levels of the organization, patients, patient family members, providers, vendors and others.
• BLS required.

Physical Demands

• Sitting: Approximately 40% of day.
• Standing: Approximately 40% of day.
• Walking: Approximately 20% of day.
• Lifting: 0 - 50 lbs. approximately 20% of day.
• Bending: Approximately 20% of day.
• Hearing/Visual Acuity: Adequate for use with computers, telephone/mobile device and office equipment approximately 50% of day.
• Computer: Highly technical work environment. Must be able to work minimum of ≥ 4 hours a day using computers, telephone/mobile device and office equipment.
• Reaching: Above head 75 degrees approximately 10% of day.
• Hand grip dexterity: Approximately 75% of day.