CMDB / AMS Administrator

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Configuration Management Database (CMDB) / Asset Management System (AMS) Administrator is responsible for all CMDB/AMS management operations within the hybrid VPC and global network infrastructure for the customer using the ITIL framework.

Responsibilities:

• You will maintain an accurate and up-to-date CMDB that serves as the authoritative source for all Configuration Items (CIs) and their relationships within the customer enterprise IT environment.
• The CMDB shall integrate with AMSs (e.g., ILMS, ServiceNow) to ensure consistency between asset records and configuration data.
• You will ensure bidirectional data synchronization between the CMDB and AMSs, reconcile discrepancies, and support the C/CM process.
• The CMDB shall track CI attributes, including hardware specifications, software versions, dependencies, ownership, location, and change history.

Qualifications

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

• 5+ years
• Bachelor's in IT or related field
• ServiceNow CSA
• Secret Security Clearance

PREFERRED REQUIREMENTS:

• COMP TIA Sec + Certification

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Stoop, kneel, crouch, or crawl as required
• Repeatedly lift and carry weight up to 40 pounds
• Travel by land or air transportation 25 % .

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.