CMI Analyst

CMI Analyst

Office Location: Flexible

Working Hours: 37 hours per week between 07:00 - 19:00

The opportunity

We're looking for a CMI Analyst to help support our growing CMI Team.

We can offer you:

• A great mix of work within a supportive and collaborative team
• A culture of trust and empowerment with responsibility and autonomy over your work
• The support and encouragement of a great team behind you who want to help you thrive
• A competitive package with great benefits

The role:

To work as part of a centralised Client and Matter Inception (CMI) team providing a professional high quality, solution focused and efficient client on-boarding journey. Ensuring all work requests are carried out in line with internal procedures, AML and other regulatory requirements. Working to set SLAs in order to meet clients’ needs.

What you will be doing:

• Liaising with the legal teams to obtain information and documentation as required.
• Conducting research on clients using the firm’s systems and public sources to meet strict regulatory requirements.
• Carrying out searches to identify whether a client is politically exposed or subject to sanctions.
• Prioritising and processing all work requests in line with expectations and agreed SLAs.
• Providing expert assistance to the firm in relation to resolving client on-boarding challenges when required.
• Collecting and analysing essential client information for new business intake, following a prescribed process.
• Conducting conflict of interest checks.
• Assessing and effectively escalating any Red Flags, matches or gaps following the agreed escalations procedures
• Conducting thorough client due diligence at inception, providing robust and constructive feedback directly to the client partner/fee earner as required
• Documenting and retaining accurate documentation of all relevant client interactions, decisions and key information to meet compliance standards.
• Taking responsibility to ensure each piece of work is correctly saved and accessible in a timely manner.
• Proactively clarifying instructions with legal departments and requestors where instructions or deadlines are unclear.
• Showing initiative when responding to queries and actively seeking solutions to problems.
• Sharing knowledge and providing guidance to internal clients regarding the best approach to take to achieve the desired outcome.
• Being flexible in meeting the needs of the team and the business e.g. occasional shift changes (with reasonable notice) to accommodate team meetings, training sessions and client requirements etc.
• Stay up to date with changes in onboarding policy and compliance regulations.
• Any other duties commensurate with the post.

What you will need:

• Experience of working in a similar role within the legal sector.
• Knowledge of AML rules and KYC (know your client) requirements for law firms.
• Experience of on-boarding international clients, both companies and individuals is desirable.
• Experience in complex company structures and interpretation of this is desirable.
• Efficient and accurate typing skills.
• Excellent attention to detail with a keen eye for presentation.
• Good IT skills with knowledge of Microsoft Office products.
• Experience of using document, case and practice management systems.
• Effective communicator, able to build and maintain professional relationships with colleagues.

The team:

To provide truly outstanding client service we work as one team. Our Business Operations Group is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.

Benefits, Agile Working and Additional information

We embrace agile working and offer a blended approach to where and how we work.

We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.

We have the following hubs across the UK: Birmingham, Bristol, Edinburgh, Leeds, Leicester, Lincoln, London, Manchester, Milton Keynes, Nottingham, Sheffield, Stratford upon Avon and in the South East; Brighton, Chichester, Crawley, East Grinstead, Eastbourne, Lewes, Seaford, Storrington, Southampton & Tunbridge Wells.

Additional information

Want to find more about our amazing benefits?

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Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.

Equal opportunities

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

Join Ampa Group – the house of brands reshaping legal and professional services

Ampa Group is the name behind leading brands like Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and more. We bring them together through shared culture, infrastructure and career opportunities - giving our people the freedom to grow, explore and make an impact across a family of ambitious brands.

We believe in the power of &. Corporate & human, purposeful & profitable, ambitious & inclusive. With empowered working, genuine flexibility, and award-winning development, we back our people to do their best work in the way that works for them.

You’ll find real collaboration here, not just words. Access to multi-brand experiences, diverse expertise, modern tech, and a culture that encourages you to think boldly, be yourself, and shape a career that excites you.

Ready to unlock your potential for good? Join Ampa Group and be part of what comes next.

Apply Now