CMS Advisor

Date: Oct 13, 2026

Location:

Dubaï, AE, 114190

Brand: KEOLIS

Contract Type: Permanent contract

The CMS Advisor provides specialist competence-assurance support by coordinating assessments and verification, monitoring validity and overdue actions, quality-checking evidence, producing management information, supporting NVQ and qualification activity, and maintaining audit-ready records that protect operational readiness and safety.

Main Responsibilities Strategic

• Supports the organisation’s workforce capability and safety strategy through effective implementation and governance of the Competence Management System.
• Provides competence data, analysis, and trend insights to support risk‑based decision‑making, audit assurance, and regulatory compliance.
• Recommend improvements to competence standards, assessment and verification processes, system controls and reporting based on evidence, user feedback and lessons learned.

Financial

• Support cost-effective administration of competence assessment and certification activities.
• Monitor assessment scheduling and competence activities to minimize duplication and inefficiencies.
• Support accurate reporting of competence-related activities to assist resource planning and utilization.

Stakeholder / Customer

• Act as a focal point for competence management enquiries and CMS-related matters.
• Liaise with assessors, verifiers, line managers, Training Supervisors, and department representatives regarding competence requirements and assessment activities.
• Provide stakeholders with competence reports, status updates, certification information, and compliance records.
• Support internal and external audits, RTA reviews, and governance forums by providing complete evidence, records, analysis and action updates.

Operational CMS and RAS Governance and Administration

• Administer and maintain the Rail Automated System (RAS) as the official competence platform.
• Ensure completeness, accuracy, and traceability of competence, assessment, training, and qualification records.
• Monitor competence validity, renewals, expiries, and corrective actions within the CMS.
• Maintain document control and alignment between CMS records, training evidence, and approved standards.

Competence Assessment, Verification and Quality Assurance

• Support competence verification activities in line with approved assessment standards and procedures.
• Review submitted assessment evidence to confirm completeness and compliance before verification.
• Coordinate assessor moderation and standardisation activities to support consistent assessment quality.
• Escalate assessment or verification issues in accordance with CMS governance procedures.

Training Delivery

• Administer approved Keolis-MHI training and competence activities, ensuring schedules, nominations, attendance, results and evidence are captured accurately.
• Maintain accurate training records, attendance, outcomes, and validity periods, ensuring alignment with competence requirements and regulatory expectations.
• Support competence‑based training delivery by ensuring training outcomes are appropriately captured and available for competence verification where required.
• Ensure completed training supports progression towards competence assessment, revalidation, or refresher requirements as applicable.
• Monitor training compliance, overdue requirements, and gaps, and escalate findings to relevant stakeholders for action.
• Provide training records, reports, and evidence to support audits, reviews, and assurance activities.
• Contribute to continuous improvement of training administration by identifying trends, risks, and improvement opportunities within the Keolis‑MHI training programme.

NVQ Programme and Qualification Administration

• Conduct NVQ assessments in accordance with awarding body requirements, occupational standards and regulatory expectations.
• Assess learner competence using appropriate assessment methods, ensuring evidence is valid, authentic, current, sufficient, and reliable.
• Provide clear, constructive, and timely feedback to learners to support achievement of qualification requirements.
• Maintain accurate and up-to-date assessment records within CMS, RAS, and other approved systems.
• Conduct internal verification activities to ensure the consistency, fairness, validity, and quality of assessment decisions across all NVQ programmes.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance assessment quality, learner outcomes, and compliance standards.

Capability / People

• Maintain current specialist knowledge of competence management, assessment, verification, qualification and data-governance requirements.
• Provide practical guidance and coaching to assessors, verifiers, Training Supervisors, key instructors, line managers and system users on approved processes.
• Promote consistent application of competence standards, evidence requirements, system controls and record-management practices.
• Support induction, user guidance, knowledge sharing and continuous improvement within the Training function and wider assessor/verifier community.

Minimum Qualification Min. Required Desirable Education

• Degree holder in any discipline.
• Professionally qualified with membership of a recognised professional institution.
• Holder of internationally recognised assessor and verifier awards.
• Assessing qualification is preferred.
• Ideally holder of recognised qualification in adult education or equivalent.

Experience

• Preferably 5 years work experience in a quality control environment.
• Preferably 5 years work experience within a training environment.
• Experience in metro, rail, transport, engineering, infrastructure or another safety critical environment.
• NVQ or awarding body administration experience.

Skills / Training

• Fluent written and spoken English. Strong Excel, reporting, data-quality, coordination, document control and stakeholder management skills.
• Ability to handle confidential employee data and interpret procedures and standards.
• Power BI or similar reporting tools, process mapping, audit, quality assurance or system administration training

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