客户质量工程师

该职位来源于猎聘

• Responsible for all quality related issues or concerns at customer's site ,
• To perform verifications on customer incoming rejects and production rejects, determining the causes, owner responsibilities and establishing countermeasures.
• Scorecard follow up, Monthly DPPM follow up by weekly performance report
• Onsite Sorting activities management and follow up
• Resolve RMA & feedback to MFC of on site quality issue on a timely manner,
• Collect line fall out data from the customer site
• Perform trend analysis and advise factory.
• Liaison and a bridge for MFLEX Quality and Customer , Window of communication of all quality issue’s onsite verification ,
• Participate in quality improvement program and Conf Call Quality Review,
• Be proactive in interacting with customer frequently. quick responsive and reaction while dealing with customer complaints.
• Vsit customer,onsite service,provide counseling for customer if necessary.
• Any other duties assigned by supervisor and Management. 1. 负责客户现场所有与质量有关的问题。对来料不合格品和生产不合格品进行验证，确 定原因，业主责任并制定对策。 *计分卡跟踪，月度DPPM跟踪，每周绩效报告 *现场整理活动的管理和跟进及时解决现场质量问题的RMA并反馈给MFC; *从客户站点收集线路跌落数据进行趋势分析并向工厂提出建议。 2. 作为MFLEX质量与客户的联络桥梁，所有质量问题现场验证的沟通窗口， 3.参与质量改进计划和Conf Call质量评审; 4. 积极主动地经常与客户交流。处理客户投诉时反应迅速。 5. 对客户进行现场服务，必要时为客户提供咨询。 6. 主管和管理层安排的其他工作
• Be Honesty, Diligence, Hardworking, Committed, Be responsible, With good moral and personality. 2. 2 years+ working experienced in PCB/FPC fabrication process quality control. 3. 2 years+ working experience in dealing with customer quality at least.
• Familiar with Quality tools, 6 sigma, RoHS Directive, IPC-6013/610, 8 D, MSA, and ISO9001 etc.
• Good presentation skills.
• Good computer skills: Familiar with Excel, Word, Access, PowerPoint.
• Good English communication both in writing and spoken.
• Team player with good communication and interpersonal skills.
• College degree in electronic or mechanical is preferred. 1. 为人诚实、勤奋、勤奋、敬业、有责任心，具有良好的品德和人格。 2. 2年以上PCB/FPC制造工艺质量控制经验。 3.2年以上客户质量处理经验。 4. 熟悉质量工具，6 sigma, RoHS指令，IPC-6013/610, 8d, MSA, ISO9001等。 5. 有良好的表达能力。 6. 良好的计算机技能:熟悉Excel, Word, Access, PowerPoint。 7. 良好的英语听说读写能力。 8. 具有良好的团队合作精神和沟通能力。 9. 本科以上学历，电子或机械专业优先。