店长、主管

About the role

Synergy Dining Group Sdn Bhd is seeking an experienced and dynamic Store Manager to lead our retail operations in Bandar Sunway, Selangor. As Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring exceptional customer service, and driving sales performance. This is a full-time position that offers the opportunity to make a significant impact on the success of our establishment. You will work on-site at our Bandar Sunway location, managing daily operations and leading a dedicated team to deliver outstanding results.

Key responsibilities

• Oversee daily store operations, including opening and closing procedures, stock management, and cash handling
• Lead, motivate and manage the store team to ensure high levels of customer service and operational excellence
• Monitor and achieve sales targets, analysing performance metrics and implementing strategies to drive revenue growth
• Maintain visual merchandising standards and ensure the store environment is clean, well-organised and appealing to customers
• Manage inventory levels, conduct regular stock counts, and coordinate with suppliers to ensure adequate product availability
• Recruit, train, and develop team members, fostering a positive workplace culture and promoting staff advancement
• Ensure compliance with company policies, health and safety regulations, and local legislative requirements
• Handle customer inquiries and resolve complaints professionally and promptly
• Report on store performance and communicate regularly with senior management regarding operational updates and challenges

What we're looking for

• Proven experience as a Store Manager or similar supervisory role in a retail environment
• Strong leadership abilities with the capacity to motivate and develop team members
• Excellent communication and interpersonal skills
• Demonstrated ability to achieve and exceed sales targets
• Proficiency in retail management systems and point-of-sale technology
• Sound understanding of inventory management and stock control procedures
• Knowledge of health, safety and food handling standards (where applicable)
• Strong organisational skills and attention to detail
• Problem-solving ability and flexibility in a fast-paced retail environment
• Fluency in English and Mandarin Chinese is preferred; local language proficiency is advantageous
• Diploma or higher qualification in business management, retail management, or a related field is advantageous

What we offer

At Synergy Dining Group Sdn Bhd, we believe in supporting our employees' growth and wellbeing. We offer a competitive remuneration package commensurate with your experience and qualifications. Additional benefits include opportunities for professional development and advancement within our growing organisation. We provide a supportive work environment that values teamwork, innovation, and excellence. Our commitment to employee satisfaction means we actively consider flexible working arrangements where possible and encourage open dialogue regarding work-life balance and personal development goals.

About us

Synergy Dining Group Sdn Bhd is a dynamic retail and consumer products company committed to delivering exceptional dining and retail experiences. With a focus on quality, customer service, and operational excellence, we have established ourselves as a trusted brand in the industry. Our mission is to create memorable experiences for our customers whilst maintaining the highest standards of professionalism and integrity. We foster a collaborative culture where innovation is encouraged, and team members are valued for their contributions. We are dedicated to sustainable business practices and community engagement, making us an employer of choice in the retail sector.

Apply now

If you believe you have the skills, experience, and passion to excel in this Store Manager role, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any supporting documents to our recruitment team. We look forward to reviewing your application and discussing this exciting opportunity with you.