礼宾员

Guest experience

Make sure our guests always get a warm welcome and a sincere farewell from you and your team

Support any needs at the bell stand or the door while ensuring the lobby and Concierge areas look great

Deliver a memorable experience to guests with a swift and personal service – not forgetting to recognise and record guest preferences

Resolve guest issues and use their feedback to improve guest satisfaction

Collate and share local insights to meet guest requests i.e. sporting events, places of interest and local restaurants

Make great guest relationships in a very short space of time

Effortlessly meet the diverse cultural needs of guests from around the world

Responsible business

Make sure you and your team are aware of credit policies and accounting practices

Be fully aware of the ethical behaviour of the vendors and service providers you recommend to guests

Demonstrate daily guest discretion, ethical behaviour, privacy and confidentiality

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.