行政酒廊接待员

1、根据相关程序登记并引领所有的入住客人。 2、熟知部门标准工作程序。 3、准确操作入住、退房和换房的电脑系统，确保输入酒店系统里的数据和预定保持一致，和其他部门紧密协作以满足客人要求。 4、熟悉餐饮菜单和所提供的鸡尾酒会酒水服务。 5、关注客人的投诉，询问和需求,在不能解决的情况下立即汇报主管或行政楼经理。 6、根据客人具体要求和疑问提供帮助。 7、充分利用其他团队成员和其他部门的支持，提升宾客满意度。

1、能够读写英语。 2、需要经常运用问题解决能力、推理能力、协调能力。

At HUALUXE Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As an international premium hotel brand created with the customs of Chinese consumers in mind, HUALUXE integrate unique local cultural heritage into hotel design and service, exhibiting the art of Chinese hospitality that revolves around ‘eat’ and ‘meet’.

At HUALUXE, we provide guests an immersive Chinese culture experience and bring Chinese aesthetic into daily life.

Our colleagues don’t just acknowledge our values, they enhance them.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.