餐厅服务主管

• 统筹管理餐厅日常运营，包括排班调度、服务质量监督及现场突发问题协调处理； 2. 指导并培训服务团队，落实服务标准与客户体验提升措施，定期组织服务流程优化与复盘； 3. 协同厨房、采购及财务部门，把控餐品出品时效、顾客满意度及成本执行情况，协助完成月度经营分析报告。
• 大专及以上学历，酒店管理、旅游管理、餐饮管理或相关专业优先； 2. 具备3年以上中高端连锁餐饮或星级酒店餐饮服务一线管理经验，有独立带教5人以上团队经历； 3. 熟练掌握POS系统操作及基础数据报表分析，具备客户服务投诉处理、服务流程标准化落地及跨部门协作能力； 4. 具备良好的沟通表达与应变能力，能适应轮班制工作安排，无不良从业记录。

At HUALUXE Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As an international premium hotel brand created with the customs of Chinese consumers in mind, HUALUXE integrate unique local cultural heritage into hotel design and service, exhibiting the art of Chinese hospitality that revolves around ‘eat’ and ‘meet’.

At HUALUXE, we provide guests an immersive Chinese culture experience and bring Chinese aesthetic into daily life.

Our colleagues don’t just acknowledge our values, they enhance them.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.