中餐厅咨客

• 确保在开始营业前餐厅准备就绪，侍应生和餐桌服务员都遵守开始营业规范 2.确保餐厅运营设备的清洁并正常工作 3.按照酒店的规定保持工服和个人仪表的高标准 4.迎客人光临餐厅，使用餐厅的名称，周到地满足客人要求 5.询问客人是否有预订，如有预定在预订册上做记录 6.为客人登记预订并注有用餐喜好，如客人没有预订则在预订册上记录 7.陪同客人前往喜欢的餐台或预订的餐台，按餐厅标准安排客人就坐，利用正确的技巧为客人推荐食物和酒水 8.接听电话订位并按餐厅的规范在预订冊上记录 9.周到的为客人服务，并尽可能解决客人的投诉，向上级领到报告所有事件 10.保持迎宾台的清洁,保持所有菜单和饮料单的清洁 11.协助饮料,食品服务，准确和清楚地填写单据 12.对菜单有具体的了解，包括每日特价，了解当前酒店所有的活动 13.安全地托举餐盘使破损降到最低，确保迅速且高效地清理餐桌 14.准确和清楚地填写单据
• 有一定的工作经验，有酒店餐饮的工作经验优先。 2. 语言表达能力清晰，具备基础英文沟通能力者优先。 3. 以客户为导向，熟练掌握菜单及酒水单并能够自信地对客服务。 4. 有较好的仪容仪表，性格活泼，能在压力与快速的工作节奏下很好的完成工作。 5. 具有较强的团队精神，通过合作及对同事工作的支持达到团队的共同目标。

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.