CMT Solution Leader

• Job Location: PAN INDIA
• Candidate Expectations / Total Experience and Relevant Experience:
• Minimum 15+ Years in the BPO industry with experience in Sales and Business Development.
• Minimum 5 years experience in managing BPO Operations preferred.
• Minimum 3+ years of experience in Business Development, Solutions or Sales support role.
• Must have minimum 2-3+ years of experience in leading solutions for medium to large RFP s.
• Has experience managing P&L or has experience with financial modeling.
• Experience in business analytics, understanding operational SLAs and key metrics.
• Experience in working with AIML and Generative AI solutions preferred.
• Experience in negotiating contracts and managing vendor relationships.
• Candidate Location: Anywhere Skills Mandatory: Ability to think creatively and out of the box.
• Strong people and relationship management skills.
• Ability to collaborate and work across cross functional teams.
• Excellent communication skills Written and Oral.
• Presentation skills
• Oral and PowerPoint pitch presentations.
• Ability to effectively communicate with senior leadership and stakeholders.
• Ability to multitask and work in a fast-paced environment.
• Time management is a critical skill and ability to manage multiple deals concurrently.
• Strong MS Excel skills and financial modelling skills are integral to the job.
• Takes ownership, is hands on and has a roll up the sleeves attitude.
• Ability to work in a high pressure fast paced environment.
• Proven ability to manage large, diverse teams across multiple locations.
• Minimum 15+ Years in the BPO industry.
• Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.
• Education and Certification Qualification: Bachelor s degree mandatory.
• MBA preferred.

Detailed Job Description JD:

• Seeking dynamic and creative thought leaders to help develop powerful solutions that solve business problems and drive growth.
• The Business Solutions Leader will work closely with market leaders on new business opportunities, including: Proactive sales pursuits in strategic growth areas.
• Reactive pursuits leading solution development.
• RFP responses.
• Pricing.
• The Business Solutions Leader will play a key role in solutioning and business growth, working closely with leaders across the technology industry.
• The candidate should demonstrate the ability to: Think creatively and out of the box.
• Build and manage strong people and relationships.
• Collaborate and work across cross functional teams.
• Communicate effectively through excellent written and oral communication.
• Deliver oral and PowerPoint pitch presentations.
• Effectively communicate with senior leadership and stakeholders.
• Multitask and work in a fast-paced environment.
• Manage time effectively and manage multiple deals concurrently.
• Demonstrate strong MS Excel and financial modelling skills.
• Take ownership, remain hands on and demonstrate a roll up the sleeves attitude.
• Work effectively in a high pressure fast paced environment.
• Manage large, diverse teams across multiple locations.

Other Specific Remarks Additional Requirements:

• Experience working with Digital Native organizations within Technology, Hi-Tech, Internet, or Software domains preferred.
• Experience in working with AI/ML and Generative AI solutions preferred.
• Minimum 5 years experience in managing BPO Operations preferred.
• MBA preferred.
• Ability to manage multiple deals concurrently.
• Ability to work in a high pressure fast paced environment.
• Proven ability to manage large, diverse teams across multiple locations.