ผู้จัดการฝ่ายขายในประเทศ

About the role

Plan and execute operational strategies to achieve sales targets and deliver customer satisfaction. Coordinate with customers and internal teams to manage orders, approvals, payments, and quality assurance throughout the sales process.

Key responsibilities

• Develop sales strategies with management to drive sales performance
• Manage customer contact and communication, receiving customer requests for carpet orders, samples, or large carpet pieces, and handling complaints through various channels such as email and telephone
• Coordinate with customers to track approval of documents (A/W for Confirmation and Final Confirmation)
• Monitor payment collection, including customer deposits and regular payments
• Collaborate with the quality assurance department to assess carpet quality and address any issues identified during production before export
• Comply with domestic sales policies as defined by management
• Support, assist, and resolve customer and sales team issues promptly