九识(上海)企业管理有限公司
保修经理
2 months ago
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Important information
Contract type:
Permanent
Location:
Suzhou, Jiangsu, China
Work mode:
Onsite
Published on:
26 August 2026
What they need
该职位来源于猎聘 岗位职责： 质保规则：牵头制定整车及零部件保修政策、保修期限、免责条款与判定标准 索赔审核：统筹保修工单审核与索赔业务，处理重大、疑难、争议工单 费用审核：统筹运营兜底、商务赠送、客诉补偿等非质保类维保费用审核 CPV 风险：负责 CPV（单车保修成本）指标管理，监控索赔趋势，识别质量风险 旧件核验：协同备件管理组建立旧件回收、核验、处置流程 能力建设：输出保修政策解读、索赔操作指南、典型案例库，开展服务站培训 跨部门协同：对接质量、研发，推动质保问题根因分析与产品改进 岗位要求： 本科及以上学历——车辆工程 / 机械工程 / 汽车服务工程等相关专业 5 年以上整车售后质保、索赔管理经验——2 年以上团队管理经验 新能源 / 智能驾驶 / 无人车行业经验优先
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