新天地集团
客服实习生-本部项目（商业）
4 months ago
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Important information
Contract type:
Permanent
Location:
Hangzhou, Zhejiang, China
Work mode:
Onsite
Published on:
27 August 2026
What they need
该职位来源于猎聘 负责总台的客服接待，会员发展及维护，记录客户信息反馈 1 负责总台日常工作，顾客咨询、来电等的日常接待和记录工作
2 负责将记录的投诉及咨询信息反馈和转达到相关部门，协助上级实施对顾客的电话调查和回访工作 3 负责配合开展促销活动的接待服务工作，负责商场便民服务的开展工作 4 负责商场储值卡推广工作，完成年度销售指标 5 负责开店迎宾曲、闭店送宾曲及日常播音室的广播播放工作，对商场开、闭店工作进行统一协调 6 协助上级开展有效的VIP活动 7 完成上级领导交待的其他任务
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