恰餐厅及酒吧服务经理

• 全面负责恰餐厅及酒吧的日常运营管理，包括营业统筹、人员排班、服务质量监督与客户体验优化； 2. 制定并执行服务标准与操作流程，确保餐酒服务符合品牌定位与食品安全规范； 3. 主导员工培训与团队建设，提升服务团队的专业素养、协作能力与服务意识； 4. 监控运营成本与营收表现，定期分析销售数据、顾客反馈及服务指标，提出改进方案并推动落地； 5. 处理现场突发状况及客户投诉，维护良好品牌形象与顾客关系； 6. 协同厨房、采购、市场等部门，保障前后场高效协同与整体运营顺畅。
• 大专及以上学历，酒店管理、旅游管理、餐饮服务或相关专业优先； 2. 具备1年以上高端餐厅、精品酒吧或星级酒店餐饮服务管理经验，有独立带班或小型门店管理经历者优先； 3. 熟悉中西餐酒服务流程、酒水知识及基础食品安全管理要求； 4. 具备良好的沟通协调能力、抗压能力与服务导向意识，能以身作则带动团队； 5. 具备基础的数据分析意识和客户服务问题解决能力，熟练使用办公软件； 6. 形象端正，举止得体，具备较强的职业素养与责任心。

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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