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电商客服实习生

Exclusive opportunity

Onsite

电商客服实习生

上海万集贸易有限公司

电商客服实习生

2 years ago

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Important information


Contract type:

Internship

Work mode:

Onsite

Published on:

2 September 2026

What they need


职位来源于实习僧。

岗位职责及工作要求:

  • 能快速适应电商工作和千牛系统的使用;
  • 辅助天猫售后主管回复并处理买家的售后问题,及时灵活处理中差评及投诉;
  • 了解产品功能,发现问题并有效地解答顾客的疑问;
  • 进行电话回访和请评工作;

任职要求

  • 会运用基本的office办公软件;
  • 有良好的语言沟通能力,有较强的客户服务意识和随机应变能力;
  • 善于收集.整理和分析客户反馈信息;
  • 踏实.稳重,心态良好,不传播负能量,对工作认真负责;

职位薪资:

100-150/天

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