技术支持工程师

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to: Service Sales Support Manager

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General Responsibilities Meet customer inquire, provide proactive technical support based on customer requirements or business strategy in order to achieve both market competitiveness and service business development

Main Accountabilities

• Meet customer technician and commercial inquire.
• Support sales team to marketing promotion and solution communication with customer.
• Review customer technical request propose ABB solution and configuration.
• Clarify, comment or deviate customer requirement and support sales support to discuss with customer and optimize proposal/configuration.
• Calculate costing and figure out pricing during tender stage.
• Follow up project status.
• Support technical negotiation.
• Support order releasing, hand over, contract variation process after order received.
• Business analysis, such as performance, competitor, segment etc.
• Proactive communicate with customer and drive business development through technical support.

Requirements

• Bachelor’s degree or above, Major in Electric & Automation related.
• More than 3 years of experience in Electric Power Industry
• Middle voltage Switchgear Oversea related job experience is preferred.
• High sensitive about market and price.
• Self motivation and good time management, able to manage project and quotation time table
• Systematic thinking and result driven.
• A proactive, collaborative, solutions-oriented approach, team work and strong communication skills
• Familiar with electrical power system and switchgear
• Well know about MS office tools, CAD.
• Good oral and written English.

More About Us ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.