江苏鲁汶仪器有限公司
客服专员
1 month ago
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Important information
Contract type:
Permanent
Location:
Huizhou, Guangdong Province, China
Work mode:
Onsite
Published on:
11 September 2026
What they need
该职位来源于猎聘 岗位职责：
- 负责海外客户的订单跟进与处理，确保订单准确率100%
- 通过邮件和即时通讯工具，为以英语为母语的客户提供日常客服支持
- 协调内部生产与物流部门，保障订单按时交付率达98%以上
- 处理客户咨询与投诉，确保24小时内响应，客户满意度维持在95分以上
任职要求：
- 英语口语流利，能够作为工作语言进行无障碍商务沟通
- 具备1年以上外贸跟单或跨境电商客服相关工作经验
优先 3.能够适应弹性工作制，接受因时差安排的非固定时段工作
- 熟练使用Office办公软件
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