ผู้จัดการ - ฝ่ายปฏิบัติการศูนย์การค้า

Job Responsibilities

1. Manage and oversee the operations of the shopping mall to ensure compliance with the organization’s policies, objectives, and operational standards.
2. Support and control operational activities in accordance with the approved budget, with a strong focus on appropriate, cost-effective, and efficient utilization of resources.
3. Promote and develop employee capabilities by establishing operational standards and designing work processes that align with the organization’s KPIs.
4. Monitor, evaluate, and analyze operational performance and effectiveness to ensure employees understand and consistently perform their duties in accordance with established standards.
5. Coordinate and collaborate with relevant internal and external departments to ensure smooth operations and the achievement of organizational objectives.
6. Support other departments in preparing and maintaining facilities, as well as coordinating and facilitating events and activities within the shopping mall, ensuring operational readiness and creating a positive experience and impression for customers and visitors.

Qualifications

• Bachelor’s degree or higher in Business Administration, Economics, Hospitality Management, Accounting & Finance, Engineering, or related fields.
• Minimum 10 years of experience in shopping mall, condominium, or building management. Candidates with extensive experience will be given special consideration.
• Strong interpersonal skills, professional personality, and a service-oriented mindset.
• Excellent communication and presentation skills with strong leadership and attention to detail.
• Good understanding of laws and regulations related to building and property management.
• Good command of English communication skills.