ผู้จัดการร้านคาเฟ่

About the role

This is a café management position responsible for overseeing café operations, managing the team, and ensuring service excellence and operational efficiency.

Key responsibilities

• Oversee café service delivery and manage the team for operational efficiency
• Maintain store cleanliness, equipment, and facilities
• Schedule employee work shifts and manage working hours
• Control store expenses, prepare expense documentation, and coordinate with accounting department to compile receipts and tax invoices for weekly submission
• Analyze sales performance and support store growth
• Manage inventory ordering, receiving, and stock verification; oversee product allocation and staff stock counts
• Ensure store quality standards and compliance
• Review food and beverage quality and service standards
• Analyze P&L for raw materials and pricing for food, bakery, and beverages
• Memorize menu items and provide product recommendations to customers
• Process customer orders and input into POS system when needed during busy periods or staff shortages
• Coordinate event planning as event lead and contact person with customers and suppliers
• Manage online store operations, respond to customer inquiries via Line Official and Facebook
• Recruit and manage part-time staff for events and ensure adequate staffing for event scale
• Communicate in Thai and English

Looking for someone who is...

• Prior experience working in a restaurant or café
• Good personality, diligent, passionate about service, and demonstrates leadership qualities
• Works well in a team environment
• High sense of responsibility and punctuality
• Capable of team management and quality control

Benefits

• Social security
• Diligence allowance
• Overtime pay
• Uniform provided
• 100% tips
• Free beverage benefits
• 30% employee discount