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消费者权益保护岗

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Onsite

消费者权益保护岗

Generali China Life

消费者权益保护岗

22 days ago

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Important information


Contract type:

Permanent

Salary:

CN¥84,000 – CN¥120,000 / year

Location:

Guangzhou, Guangdong Province, China

Work mode:

Onsite

Published on:

4 October 2026

What they need


该职位来源于猎聘 岗位职责: 1. 贯彻落实监管部门和公司消费者权益保护相关要求,推动消保工作有效运行;定期牵头开展常规性排查、项目性排查工作,完成自查和整改报告; 2. 根据当地监管部门和总分公司要求,完成反洗钱、扫黑除恶、防范非法集资等工作; 3. 根据监管要求及公司投诉管理相关规定,有效处理投诉案件;定期追踪业务渠道投诉案件的整改及追责落实情况,督促渠道通过溯源整改方式有效降低投诉纠纷; 4. 持续监测各销售渠道业务品质、投诉等,进行风险揭示和预警,负责合规风控宣传培训。 任职要求: 1. 本科以上学历,保险、经济、法律等专业优先; 2. 1年以上保险公司客服或合规工作经验; 3. 积极主动,学习能力强,有工作激情,能承受工作压力。

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