培训经理

• 分析酒店整体与各部门培训需求，制定策略并以培训业务计划书呈交总经理与行政委员会； 2. 熟悉洲际酒店集团人力资源与培训规范、品牌文化与员工福祉，确保培训计划有效执行； 3. 监督各部门培训业务计划进展，确保实现培训目标； 4. 建立培训体系、记录与视听资料，协助培训师计划与员工个人发展； 5. 与部门领导共同设计、制定并执行符合具体部门要求的培训，评估课程有效性； 6. 运用洲际基本测量标准（如 GSI 宾客满意指标、预算完成度）监测培训成果并改进； 7. 组织服务标准、品牌文化与技能培训，提升团队专业度与宾客体验。
• 本科及以上学历，人力资源管理、酒店管理、教育学或相关专业； 2.3 年以上酒店培训经验，具有国际联号或奢华品牌培训体系经验，有IHG酒店从业经验者优先； 3.具备从 0 到 1 搭建培训体系、开发课程与组织实施新员工入职 / 在岗培训的能力； 4.熟悉服务标准、品牌合规与一线岗位 SOP 培训，能独立设计培训评估与改进方案； 5.具备优秀的表达、引导与跨部门协作能力，掌握基础数据分析； 6.熟练使用办公软件与培训管理系统，英语良好，能适应轮班与门店支持节奏。 7.年龄28-40周岁

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.