患者教育与专业教育经理

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Patient Education

Job Category:

Professional

All Job Posting Locations:

Shanghai, China

Job Description:

工作职责：

1. 患者教育体系的开发

ž 开发和制定患者教育项目计划。

ž 根据患者教育计划，在全国开展相关培训课程，并定期评估。

ž 根据产品特性和目标患者群体，设计制作标准化、模块化的患者教育材料。

ž 打造权威、可信赖的线上教育平台。

ž 探寻更有效的科普渠道。

2. 专业教育课程开发

ž 完善现有课程体系，开发/优化新课程和课程模式

ž 与牵头医院及KOL建立合作，共同进行课程设计

ž 建立课程相关的教育模型，包括但不局限于理论授课，病例讲解，疑难讨论，手术观摩，课后实践，医院参访等，尝试各种执行模式，包括线上线下结合等模式

ž 建立并储备课程的讲师库，打造术式发展生态圈

3. 支持业务团队的专业教育和患者教育的需求

ž 提供业务团队其他活动所需要的专业支持

ž 提供对销售的专业培训，以确保课程的执行

岗位要求：

• 本科及以上学历；

• 临床知识和专业能力，有临床经验优先；

• 系统的思维能力及策划能力；

• 良好的沟通协调能力，积极主动，勇于创新；

• 较强执行力，良好的抗压能力；

• 5年医疗器械/医药公司市场、销售、培训与教育等相关工作经验，具备与关键客户合作的成功经验，具备项目规划和执行的成功经验。

Required Skills:

Preferred Skills:

Analytics Insights, Clinical Research and Regulations, Coaching, Customer Support Operations, Customer Support Trends, Empathy, Expectation Management, Medical Communications, Patient Account Management, Patient Counseling, Patient Enrollment Standards and Regulations, Process Improvements, Program Management, Resource Management, Stakeholder Engagement, Technical Credibility, Transparency Reporting