餐饮服务员（中餐厅、西餐厅、大堂吧）

【岗位职责】 1、陪同客人前往喜欢的餐台或预订的餐台，按餐厅标准安排客人就坐。 2、接听电话订位并按餐厅的规范在预订冊上记录。 3、按领位员的标准培训员工。 4、周到的为客人服务，并尽可能解决客人的投诉，向上级领到报告所有事件。 5、保持所有菜单和饮料单的清洁。协助饮料服务。协助食品服务。 6、对菜单有具体的了解，包括每日特价。 7、将顾客信息简洁清晰的转达给服务人员。 8、餐厅物资借用登记。 9、随时了解餐厅运营情况，协助管理人员完成餐桌分配工作。 10、了解当前酒店所有的活动。

1、大专及以上学历，酒店管理、旅游管理等相关专业优先 2、形象气质佳，身高女160cm以上/男170cm以上，普通话标准，会粤语 3、具备良好的服务意识和沟通协调能力， 4、基础英语口语能力，能完成日常接待对话

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.