CNC Engineer

Roles and Responsibilities:

1. Machine Installation and Training

• Assigned PAN India for an Jewellery sector.

• Discussing with customer for prerequisites arrangements and suggestions.

• Installation report submission to back office to close the call.

• Provide training to customer about machine operation and how to generate tool path.

2. Machine Problem Solving

• Attending breakdown calls within warranty, out of warranty and AMC.

• Attending customer’s phone calls and trying to solve problems on phone or make a visit.

• If any spares required then inform to back office and keep tap on it.

• Visit report submits to back office for invoicing and record purpose.

3. Spare parts sale

• During service or process call make sale of spare parts or consumables.

• Suggest customer to keep essential spares in stock.

• Discussing with customers regarding consumables sale.

4. Process or Service Visits

• Received every month warranty and AMC list from back office and visit them accordingly.

• Making SOP of service calls and product knowledge transfer to team via presentation.

5. Exhibitions

• Attending Jewellery Exhibitions.

• Handling machines loading and unloading activities both sides.

• Making machines power connections and maintaining machine in good condition during Exhibition.

6. Product Marketing

• During service visits do Millenia Technologies product marketing.

• If any customer is showing interest, then forwarding to sales team.

7. CNC Supporting Products Marketing & Sales

• CNC Tools, Filtration Unit Marketing and Sales

8. Software Knowledge;

• Must Know JD Surf mill Latest Version and Other CNC Related Software

• Must know how to operate 5 Axis and 9 Axis CNC Milling and Engraving Machine

Others:

• Maintaining good relationship with clients and staff.

• Supporting to team for demonstration of machines.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person