C#/.NET Application Support Specialist

Engagement Type

Contract

Make sound recommendations on functional and
technical improvements to the product.

Analyze the functional and technical impact of
product planning decisions.

Develop appropriate functional and usability
standards for products.

Track and document expected volume and type of
use of the product.

Participate in product design reviews to verify
that design meets quality standards and functional/technical requirements.

Perform impact analysis on production fixes and
enhancements to establish priorities.

Provide basic product support and provide
accurate and complete answers to detailed product questions in a timely manner.

Provide effective on-site product support as
needed.

Accurately sets severity of identified defects.

Provide input to training and / or documentation
materials regarding latest technical and functional design changes.

Document all work for future reference.

Required/Desired Skills

Skill Required/Desired Amount of Experience C#, Visual Studio, SQL Database Required GenTax solution Highly desired