Co-ordinator

We are looking for a Coordinator who will be responsible for ensuring the smooth execution of day-to-day operational activities by coordinating with internal teams, maintaining accurate documentation, monitoring assigned tasks, and ensuring the timely completion of operational responsibilities.

Roles and Responsibilities:-

• Follow up with customers to collect and maintain feedback.
• Manage daily IVR login and ensure timely updates in the system.
• Raise and track support tickets, coordinating with relevant teams until resolution.
• Prepare and share weekly reports on operational activities, feedback status, and ticket updates.
• Maintain accurate records and ensure timely completion of assigned tasks.
• Coordinate with internal teams to ensure smooth workflow and issue resolution.

Required Skills:

• Good communication and follow-up skills.
• Basic knowledge of MS Excel and MS Office.
• Strong organizational and coordination abilities.
• Attention to detail and ability to manage multiple tasks.
• Problem-solving mind set and ability to work within timelines.

Qualification:

• Graduate in any discipline.
• 0–2 years of experience in coordination, operations, customer support, or a similar role (Fresher with good communication skills may also apply).
• Location:- Andheri (East), MIDC

Pay: ₹20,000.00 - ₹25,000.00 per month

Application Question(s):

• Where do you stay in Mumbai?
• How many years of experience do you have?
• What is your current salary?
• What is your expected salary?
• What is your notice period?
• Can you come for F2F round?

Work Location: In person