Co-ordinator

• Accepting, allocating and processing referrals for new work efficiently.
• Accepting and processing changes and amendments to existing care packages
• Assigning care workers to customers, whilst working within the standards and requirements of the company.
• Ensuring all runs and working patterns meet the needs of the company, customer and care worker and ensuring continuity and consistency for customers and staff
• Ensuring mileage and distance travelled, is monitored and recorded and are efficient
• Ensuring adequate cover is available for sickness, absenteeism or holidays
• Work with the care manager to pre-empt recruitment needs
• Working with other members of the administration team to ensure high quality service provision.
• Liaising with customers and care workers to ensure an efficient service provision with excellent communication skills
• Keeping accurate records on the system and working with the office team to ensure all data is up to date and relevant.
• Preparation of reports as required.
• Ensuring care worker rota’s are completed and distributed on a weekly basis to all appropriate parties.
• Any other duties as deemed necessary by the business.

Job Types: Part-time, Permanent

Pay: From £15.50 per hour

Work Location: In person