Coach

IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is improving lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

Why IMPACT?

We believe our people are our greatest asset, so to support you, we offer a wide range of benefits including:

• A fortnightly Rostered Day Off (RDO) and enjoy a long weekend
• Salary packaging up to $18,500 per year to increase your take home pay
• Birthday bonus day off
• Paid 2 hours per month to donate to a worthy cause of your choice
• Opportunities for advancement with our 'grow your own' approach
• Leadership programs with the Institute of Managers and Leaders
• Leaders Lab, development support for employees aspiring to leadership roles
• Workplace Chaplaincy for face to face, confidential support + external employee assistance program
• Corporate Gym Membership offer
• Reimbursement for Working with Children clearance (after completed probation)

About Our Coaches

We have a vacancy available until 30 June 2027 for an enthusiastic Coach based in our Bundaberg office.

As a Coach, you'll play a vital role in helping people build confidence, develop new skills, and take positive steps towards meaningful employment. This is a rewarding role for someone who loves connecting with people, motivating others, and making a real difference in their community.

On a day-to-day basis, you will:

• Build strong relationships with local employment service providers and community organisations to recruit eligible participants
• Support clients to create professional resumes, cover letters, and access online learning opportunities
• Deliver engaging one-on-one coaching and group workshops focused on job readiness and interview skills
• Motivate and empower clients to overcome barriers, build resilience, and achieve their employment goals
• Help participants develop practical and transferable skills that improve their job prospects
• Provide ongoing support to both clients and employers during the early stages of employment success

About You

We're looking for a bright, bubbly and people-focused professional who thrives on helping others succeed. You'll be a self-starter who takes initiative, enjoys building relationships, and brings positive energy to everything you do.

You'll ideally have:

• A passion for supporting people to achieve their goals and reach their potential
• Excellent interpersonal skills with the ability to build rapport quickly and engage people from diverse backgrounds
• A proactive and self-motivated approach, with the drive to achieve positive outcomes
• Experience delivering training, workshops, or coaching in a supportive group environment
• Strong digital skills and confidence using online learning platforms and technology
• Experience supporting individuals to overcome barriers to employment, training, or participation
• Excellent written, verbal, facilitation, and networking skills
• Strong organisational and time management skills, with the ability to manage a diverse caseload
• The ability to work independently while contributing positively within a small, close-knit team

Why Join Us?

You'll be joining a supportive team that is passionate about changing lives through employment. Every day brings the opportunity to inspire, encourage, and celebrate the success of people taking important steps toward a brighter future.

To find out more, view our Position Description and full list of staff benefits at Join Our Team page, impact.org.au/careers-with-us

How to apply

Submit your application today and provide your:

• Cover letter showing us why you are a great match for this role
• Current resume

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds.

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all.IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia.

The successful applicant may need to obtain background checks prior to employment, including a Working with Children Check.