Coaching Coordinator

The Coaching Coordinator is responsible for coordinating and supporting Prosmash's coaching and padel-related services while contributing directly to the delivery of hitting-partner, introductory, and approved paid coaching sessions. The role also supports member experience and Community Associate operations when coaching and court-related duties are not scheduled.

What you'll do

Hitting Partner Duties

• Serve as a hitting partner for Prosmash members and guests when scheduled or assigned.
• Provide an engaging, professional, and reliable playing experience appropriate to the member's or guest's level and objectives.
• Adjust playing style, pace, intensity, and approach according to the player's needs.
• Help members and guests maximize their court time through rallies, drills, match play, and other appropriate activities.
• Provide basic playing guidance and feedback where appropriate, while recognizing the distinction between hitting-partner services and formal coaching.
• Ensure assigned hitting-partner sessions start and end on time.
• Properly record or report completed sessions in accordance with Prosmash procedures.
• Maintain a professional and welcoming presence throughout all hitting-partner sessions.

Introductory Padel Sessions

• Conduct approved Intro to Padel sessions for new and beginner players.
• Introduce participants to basic padel rules, scoring, court etiquette, equipment, positioning, and fundamental playing techniques.
• Help beginners develop sufficient familiarity and confidence to participate in regular club play.
• Create an engaging and welcoming first experience of padel and Prosmash.
• Assess beginner interest and playing needs and recommend appropriate next steps, including further paid coaching or other Prosmash programs where appropriate.
• Coordinate with other Prosmash coaches when a participant's coaching needs are better suited to another coach.
• Conduct Free Intro to Padel sessions as part of regular duties.
• Conduct paid Intro to Padel sessions for properly scheduled, authorized, and paid classes in accordance with Prosmash's current rates and procedures.
• Accurately record completed Intro to Padel sessions and whether the session was free or paid.

Paid Coaching Sessions

• Conduct paid padel coaching sessions that are within the scope of coaching services approved by Prosmash and assigned or booked with the employee.
• Provide appropriate instruction based on the participant's skill level, goals, and experience.
• Deliver structured sessions covering appropriate areas such as fundamentals, technique, movement, positioning, strategy, drills, and match play.
• Maintain a professional and encouraging coaching environment.
• Ensure coaching sessions are properly scheduled and recorded.
• Complete only those coaching services and session types that Prosmash has authorized the employee to conduct.
• Coordinate with Prosmash management or the designated coaching lead regarding coaching assignments, player requirements, and any session outside the employee's approved scope.
• Provide appropriate feedback regarding player progress, needs, and opportunities for further development.
• Recommend further coaching or other Prosmash programs where appropriate.

Padel Activity & Club Coordination

• Assist in coordinating Prosmash padel activities, programs, social games, mix-ins, clinics, and other player-focused initiatives.
• Support the planning and execution of padel events and activities assigned by management.
• Assist with player registration, scheduling, court allocation, player communications, and event-day coordination as required.
• Coordinate with Community Associates, coaches, and management to ensure smooth execution of scheduled padel activities.
• Help identify opportunities to increase participation in coaching, social games, tournaments, and other padel programs.
• Provide feedback to management on member participation, player needs, and opportunities to improve Prosmash's padel offerings.

Community Associate & Member Experience Support

• Welcome members, guests, and first-time visitors in a warm, professional, and energetic manner.
• Assist members and guests with check-ins, bookings, walk-ins, inquiries, and basic requests.
• Help members understand court bookings, coaching programs, events, tournaments, membership offerings, and other club activities.
• Assist new members and guests with club orientation, facilities, house rules, and basic padel information.
• Build positive relationships with members and contribute to a welcoming and active club community.
• Assist with booking changes, cancellations, and other member requests.
• Coordinate with the Community Associate team regarding court and coaching schedules.
• Assist with merchandise, equipment, rental, and other club transactions when assigned.
• Assist in facilitating social games, mix-ins, events, and other member activities.
• Support member engagement initiatives and promotions.
• Report member feedback, incidents, and operational concerns to management.
• Support daily attendance, booking, sales, and incident reporting as assigned.
• Assist with social media content capture during coaching sessions, events, and club activities when needed.
• Perform other reasonable Community Associate and club-support duties as assigned by management.

Club Operations & Team Support

• Coordinate closely with Community Associates, coaches, and management to ensure a smooth member and guest experience.
• Communicate court schedules, coaching assignments, session requirements, and other operational needs to the appropriate team members.
• Help ensure courts, equipment, and other padel-related areas are ready for scheduled activities.
• Properly use and care for Prosmash padel equipment and immediately report damaged or missing equipment.
• Follow all Prosmash operating procedures, safety guidelines, house rules, and service standards.
• Assist the team during busy periods, events, tournaments, and other situations requiring additional operational support.
• Maintain professional conduct and appearance while representing Prosmash.
• Perform other reasonable duties related to the role and operation of the club as assigned by management.

Pay: Php25,000.00 - Php35,000.00 per month

Application Question(s):

• Do play any racket sport?

Work Location: In person